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Standing out from the crowd

I am from the UK. That means many things but ultimately, we’re a discrete people. Quiet, laid back, we don’t like fuss. We do like to talk and share, but, you know, through quiet means.

Eh, what, what’s going on?

‘Morning. Just about to talk about what’s happened since we had our gas meter removed in August.

Oh, it’s Saturday – I’m heading back to bed…

Mmm, least said about that, the better…

Where was I, oh yes… So, that apparently kicks off some “automated” processes in our energy supplier’s customer handling processes. Two weeks ago, while checking our daily usage, we found we were “moving to a new supplier”.

We were not. At least as far as we knew… A short call, and we were assured they would not be ceasing our electricity nor refunding our balance – due to V2G, we had quite a sum to see us through the winter…

The refund happened this week. We still have the banner on the customer portal telling us we’re leaving.

Now, our info to log-in to N3ergy no longer works.

Other things are a bit hit and miss. This diagram is only sometimes available when we ask for it:

A graph showing our predicted carbon footprint this year.
A graph showing our predicted carbon footprint this year.

Now, we’re assured that electricity is going to be delivered through the grid by our supplier, but it all seems a bit fussy, if you ask us!

Although our electricity direct debit is now only £162 a month…

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